Lighting Solutions for the 21st Century
Warranty
Warranty . . .
LIMITED WARRANTY & LIMITATION OF LIABILITY
Each Lumenelle® product is warranted to be free from defects in material and workmanship under normal use and service. The warranty period is one year and begins on the date possession is taken by the Buyer when purchased in person or on the date of shipment when the product is mailed or otherwise delivered to the Buyer.
This warranty is in lieu of all other warranties, express or implied and the implied warranty of merchantability is limited to one year as above.
Exclusions. This warranty does not cover:
The cost of installation, removal, or reinstallation,
Any product which, in Lumenelle's opinion, has been misused; altered; damaged from improper wiring or installation; damaged by accident or vandalism; subjected to abnormal conditions of operation, handling or storage; or subjected to neglect,
Bulbs, fuses, disposable batteries unless defective or dead at time of initial possession.
Lumenelle's warranty obligation is limited, at Lumenelle's option, to a refund of the purchase price, repair at no charge, or the replacement of a defective product when returned to Lumenelle or to a Lumenelle authorized reseller during the warranty period. Lumenelle assumes no risk for damage in transit to Lumenelle. 
Warranty support is available if product is purchased from Lumenelle™ or an authorized reseller. Lumenelle™ reserves the right to invoice original buyer or end user customer for importation costs of repair/replacement parts when product purchased in one country is submitted for repair in another country.
Lumenelle's warranty obligation is limited, at Lumenelle's option, to a refund of the purchase price, repair at no charge, or the replacement of a defective product when returned to Lumenelle™ or to a Lumenelle™ authorized reseller during the warranty period.
To obtain warranty service, contact Lumenelle or the Lumenelle authorized reseller where the purchase was made or send the product, with a description of the difficulty, postage and insurance prepaid to Lumenelle. Lumenelle assumes no risk for damage in transit.
Following warranty repair, the product will be returned to the original buyer or end user customer. Return transportation is paid by Lumenelle.
If Lumenelle, Inc. determines that the product is not covered by Warranty due to any of the exclusions listed above or the warranty period has expired, Lumenelle™ will provide an estimate of repair costs plus any return shipping or delivery costs. Lumenelle will not commence any repair work prior to obtaining written authorization from the original buyer or end user customer. 
If the original buyer or end user customer chooses not to have any repair work performed, original buyer or end user customer is responsible for any return shipping and/or transportation charges.
If the original buyer or end user customer chooses to have any repair work performed, the product will not be returned to the original buyer or end user customer until all repair and estimated return charges have been paid unless the customer has a credit account in good standing with Lumenelle™.
All shipping and/or transportation charges for products not covered by warranty are entirely the responsibility of the original buyer or end user customer.
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. LUMENELLE, INC. SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, WHETHER ARISING FROM BREACH OF WARRANTY OR BASED ON CONTRACT, TORT, RELIANCE OR ANY OTHER THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any provision of this Warranty is held invalid or unenforceable by a court of competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
Lumenelle, Inc.
18719 River Road
Marengo, IL 60152
Be sure to retain your receipt or invoice as proof of date of purchase.
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